Leading US Advisor Boasts 50% Efficiency Improvements implementing CENTRL’s DD360

Client:

A leading provider of life insurance, retirement, and investment solutions, serving more than million of customers throughout the United States with $400+B in investment vehicles.

Business Challenge:

• Diverse and complex range of investment strategies, including equity, fixed income, and alternative investments, tailored to meet the needs of institutional and individual investors across various markets
• Heavy manual workflows, dependant on Excel-based processes, seeking automation and organization for their quarterly and monthly assessment processes
• Limited auditability due to disparate workflows
• Dependant on sharepoint and other non-integrated tools for Manager database

Solution:

• Developed custom scoring and analytics dashboards tailored to their needs within DD360
• Extended the implementation process to enable the publishing of live assessments during implementation
• Created four distinct quarterly templates to support reporting requirements.
• Deployed 22 individual reports into production

Impact:

• Achieved significant efficiencies by automating the assessment process, with the team reporting a 50% improvement in review efficiency
• The client has recommended the platform to multiple other internal and external teams
• Transitioned from an Excel-based process to CENTRL, resulting in notable improvements in organization and ease of follow-ups with subadvisors
• Gained additional insights through custom scoring reports, enhancing overall assessment capabilities
• Scoring assessments that used to take 45 minutes each now take seconds