Top 5 Global Bank Fully Automates Its Due Diligence Process with CENTRL
Case study
2024-09-25
AI Client Win
A leading US-based financial services firm operating in more than 100 global markets across investment banking, consumer and commercial banking, transaction processing, and asset management verticals.
Business Challenge:
- Existing partner became financially unviable, making it critical to team with a new enterprise technology provider that was financially * stable and able to support a global sized institution
- Finding a platform that could support hundreds of managers and thousands of strategies across tens of thousands of questionnaires.
- Needed a global partner that could support a large institution’s vendor due diligence processes and obligations
- Need to transition to a new platform quickly to meet their annual DD cycle
Solution:
- Significant efficiencies from fully automating the ODD process covering annual and quarterly cycles with DD360
- CENTRL’s 10-year history as enterprise technology platform, expands across various divisions/segments
- Enterprise grade SaaS infrastructure leveraging AWS that supports the large volumes of data and usage required
- Heavily invested in expanding platform flexibility to support complex and dynamic questionnaires and UX requirements
- Deep experience with large global vendor due diligence teams to address critical business needs globally and locally
- History of onboarding large enterprise partners in a short period of time
Impact:
- Publishing efficiency increased by over 50% with same staff and resources
- Achieved 100% transparency with deployed CentrlGPT AI functionality to streamline their review process
- Deep cross firm collaboration and the elimination of information silos and barriers
- Implemented DD360 in less than 8 weeks to meet their annual Diligence cycle
- Successful multiyear partnership and has expanded into other divisions including IDD, Trust & Depositary and various Product areas
- Able to support various volume heavy publishing cycles and custom DDQs to align with their oversight obligations