EU arm of one of the largest global real estate firms selects DD360 to Achieve 60% More Efficiency

Client:

EU arm of one of the largest global real estate firms managing more than $70B in public and private real estate and debt investments.

Business Challenge:

• Fully manual due diligence process involving 200+ service providers across multiple markets
• Need for an Enterprise platform that support due diligence across their global footprint, including complex and varying due diligence oversight obligations
• Each region had different approach and model for conducting due diligence
• Firm historically slow to adopt new technologies

Solution:

• Deployed universal platform that scales across 4 global businesses and various divisions within DD360 platform
• Database flexibility and deeper insight & analytics for funds and service providers globally at entity and fund level
• Quickly able to send out questionnaires using a central repository, publishing 250+ questionnaires within 3 months
• Streamlined workflow processes across all regions to ensure cohesive DD approach

Impact:

• Boosted efficiency by 60%, publishing 250 DDQs in 3 months
• Streamlined interaction with 80+ service provider groups, simplifying responses for service providers and improving oversight
• Developed custom analytics and reporting to meet business needs
• Expanded use case to include RFP’s, KPI tracking/reporting in addition to due diligence and annual oversight
• Looking to expand platform usage across Americas and APAC regions